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3 Ways to Say “Free” in Subscription Marketing

One of the biggest secrets to success in subscription marketing is leveraging the word “free” in your copy

Unlike most other marketers, those in subscription marketing can sell the same product at different prices each time it’s purchased. Our customers buy a new subscription from us at one price, and then we can use a different price to get them to renew the first time. We might even use yet another price for the third and subsequent renewals – if we’ve hung on to them that long.

But one offer that almost all subscription publishers have in common is the “free” offer. We say it so much that consumers have a hard time believing us, and they no longer react impulsively when they see it.

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MPP

Learn how to choose the best subscription pricing & single-copy pricing strategy for your subscription websites & subscription apps when you download a FREE copy of How to Use Contrast Pricing to Increase Subscription Revenue.

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However, giving away something for free is one of the best ways to start a relationship, and when it comes to selling products and offer testing, this strategy has proven to be a huge asset to the subscription marketing mix especially when the free product is assigned a value.

When you’re selling a subscription and membership, there are three great models of saying “free”:

30 day free trial…

This is the tried and true model, and it resembles the original magazine model that offers a free issue. When you’re selling a membership, instead of a free issue you can offer a 30-day free trial which gives subscribers access to everything for thirty days. But if you think this is the only way to say “free,” think again.

You’ve been gifted… 

Our client Prime Publishing is the originator of this strategy, and several clients have since had similar success with it. An example comes from Yankee, who uses it to sell an all-access pass to their magazine. The subject line reads, “You’ve Been Gifted: 10 Years of Yankee Magazine. The headline inside the email reads, “ACT FAST! Get 10 Years of Yankee Magazine Archives Free.” The copy explains that the reader can get 6 print issues, 6 digital-only issues, full digital access to 10 years of Yankee archives, and  bonus issues only available online. They click a big red “Unlock My Deal” button and are brought to a landing page where the full offer is revealed: 30 days of free trial access for all of the above.

Buy a membership and get all 10 for free…  

Last week we talked about Cabot’s subscription offer, and it’s just one more way of saying “free”. At Cabot, investors can access to all 10 of their advisory newsletters for one recurring monthly fee. What’s unique about the offer is how they position it by saying that when a subscriber pays for membership, they get all ten for “free.” As we know, they’re not “free”, they are included in the cost of membership, but it does sound appealing doesn’t it?

The power of the word “free” is undeniable, and you should use it when you can.

Direct marketing legend Herschell Gordon Lewis says in The Art of Writing Copy, “Unless the reader regards himself as the target of your message, benefit can’t exist. Benefit demands a ‘We/You’ relationship.” What is Mr. Lewis’s favorite copywriting power word? FREE.

Over the last year we’ve talked a lot about Six Sigma offer testing.

Six Sigma offer testing methods are used in direct marketing to test a control against a number of variables. You test each variable against the control in order to declare a winner and this continues until all the variables have been tested.

Our favorite strategy for managing the complexity of a Six Sigma subscription marketing program revolves around coming up with a new offer each month and using that offer across all channels for all new business orders. Based on the variations available to any given publisher this process goes on forever, but always includes several high performing offers that can be counted on for many months out of any given year. Test variables include pricing, term, language and offer structure such as 30 days free. Publishers with web editions, web collections and web libraries can make the most out of this program based on the huge number of variables they can test.

In the comments below, we’d love to hear what you’re using for “free” offers and what’s working for you best in subscription marketing.

To discuss how we can help you use subscription offer testing to grow your audience, revenue and profits, schedule a free introductory conversation with Don Nicholas, our Chairman & CEO.

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MPP

Learn how to choose the best subscription pricing & single-copy pricing strategy for your subscription websites & subscription apps when you download a FREE copy of How to Use Contrast Pricing to Increase Subscription Revenue.

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