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Audience Development Strategy

A Bonus Practice to Include in your Confirmation Emails

Someone has just signed up for free access to your site, or they’ve just purchased a product from you. How do you reinforce the positive experience they’ve had on your site and peak their interest in coming back for more?

In the confirmation email you send your newfound customer, be sure to pitch them again on

Someone has just signed up for free access to your site, or they’ve just purchased a product from you. How do you reinforce the positive experience they’ve had on your site and peak their interest in coming back for more?

In the confirmation email you send your newfound customer, be sure to pitch them again on the benefits of whatever they’ve just done, whether they’ve signed up for a free email newsletter or purchased a product. Remind them of all the tools they’ll find on your website, or all the ways your newsletter or product will make their life better.

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Also, try to offer an incentive to go back to your site(s)—a 10 percent discount at the store, or a 14-day free trial of your site’s premium content.

The key is clearly telling your prospect what you want them to know, but in a customer benefit-oriented manner.

For more great tips and strategies on email marketing, don’t miss the Mequoda Summit. Seats are filling up fast–sign up today!

By Don Nicholas

Founder & Executive Publisher

Don Nicholas serves as Executive Publisher for Food Gardening Network and GreenPrints. He is responsible for all creative, technical, and financial aspects of these multiplatform brands. As senior member of the editorial team, he provides structural guidance, sets standards, and coordinates activities with the technology and business teams. Don is an active gardener whose favorite crops include tomatoes, basil, blueberries, and corn. He and his wife Gail live and work in southern Massachusetts surrounded by forests, family farms, cranberry bogs, and nearby beaches. Don is also the Founder of Mequoda Systems, LLC, which operates and supports numerous online communities including I Like Crochet, I Like Knitting, and We Like Sewing.

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