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Audience Development Strategy

Email Marketing: An Email Audit Checklist from Jeanne Jennings

Jeanne S. Jennings in an online marketing consultant specializing in email marketing. She has developed more than 170 email publications for Reed Business Information U.S., Congressional Quarterly, KCI Communications, and numerous other companies. She publishes The Jennings Report, a free email newsletter for email marketers and also writes an ‘Email Marketing Column’ for Clickz.com.

Are your email marketing pieces as effective as they could be? Use this quick checklist from Jeanne Jennings, email marketing consultant, to audit your efforts

Jeanne S. Jennings is an online marketing consultant specializing in email marketing. She has developed more than 170 email publications for Reed Business Information U.S., Congressional Quarterly, KCI Communications, and numerous other companies. She publishes The Jennings Report, a free email newsletter for email marketers and also writes an Email Marketing Column for Clickz.com.

We first met Jeanne at the SIPA conference in Las Vegas, where she led a roundtable on email marketing titled “Email Audit: Expert Critique of YOUR Email” and led another session titled “You’ve Got Their Email Address—Now What?”.

We were so impressed with Jeanne’s sessions that we recruited her to author our first-ever Email Newsletter Review for the Mequoda Daily, which will be published in early February

In the SIPA roundtable session, Jeanne shared the following checklist with her participants so they could audit each other’s email newsletters.

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Now you can use this checklist to audit your own email newsletters:

Header

  • Your brand appears in the “from” line.
  • The subject is benefit-oriented.
  • It’s delivered when the recipient is most likely to read it.

Top of Email or Preview Pane

  • Includes a link to view the email online.
  • Features your brand or logo prominently.
  • Includes the newsletter title or strong headline.

Body Content

  • Is personalized with the recipient’s name.
  • Includes an opening paragraph that pulls readers in.
  • Reads like it comes from a person.
  • Includes benefit-oriented information that is also engaging.
  • Focuses on what you want the reader to do.
  • Can be easily skimmed, with short paragraphs and bullet points.
  • Features multiple calls to action.
  • Is a manageable length to read online (2 to 3 pages max.).

Footer

  • Includes a working unsubscribe link.
  • Features your USPS address.
  • Protects your content with a copyright notice.

Other

  • Asks the recipient to white list the “from” address so future e-mails get delivered to your box.
  • Includes a viral call to action, encouraging the reader to share your email with friends or colleagues.
  • Includes a subscription mechanism for people it is forwarded to.
  • Use images sparingly, only when they advance the goals of the email.
  • Is sent in multi-part MIME format.
  • Incorporates tracking and reporting.

Jeanne S. Jennings’s book, The E-mail Marketing Kit, will be published in early 2007. We’ll keep you posted!

By Don Nicholas

Founder & Executive Publisher

Don Nicholas serves as Executive Publisher for Food Gardening Network and GreenPrints. He is responsible for all creative, technical, and financial aspects of these multiplatform brands. As senior member of the editorial team, he provides structural guidance, sets standards, and coordinates activities with the technology and business teams. Don is an active gardener whose favorite crops include tomatoes, basil, blueberries, and corn. He and his wife Gail live and work in southern Massachusetts surrounded by forests, family farms, cranberry bogs, and nearby beaches. Don is also the Founder of Mequoda Systems, LLC, which operates and supports numerous online communities including I Like Crochet, I Like Knitting, and We Like Sewing.

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