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Landing Page Guidelines: Design That Adds Credibility

Design aesthetically pleasing landing pages

Visitors instantly judge your credibility by the way your site looks. They decide to stay or leave within 10 seconds of visiting your website.

The Stanford Persuasive Technology Lab, a think tank, and Makovsky & Company, a New York-based public relations agency, surveyed more than 1,600 people from the U.S. and

Design aesthetically pleasing landing pages

Visitors instantly judge your credibility by the way your site looks. They decide to stay or leave within 10 seconds of visiting your website. Ten seconds – that’s how long it takes to run the look of your site through their mental filters and determine whether you are worth their time.

The Stanford Persuasive Technology Lab, a think tank, and Makovsky & Company, a New York-based public relations agency, surveyed more than 1,600 people from the U.S. and Europe about website credibility. Here are some of the highlights:

  • Pop-up ads were regarded harshly, seriously damaging the perceived credibility of the site.
  • One of the surest ways to create a credible site is to arrange the site in a way that makes sense to the users.
  • One of the surest ways to lose credibility is to make it difficult to navigate.
  • The researchers compiled six overall design implications, each of which will help boost a website’s credibility.
  • Add value to each Web visit (fresh content, quick responses to customer questions, search capabilities, printer-friendly pages and contact information).
  • Guard the integrity of your content. (High marks to site content that identified its sources and provided its authors’ credentials.)
  • Make it simple to get around. A site’s navigational system can directly impact perceptions of credibility.
  • Appearances matter (a clear link between solid design and site credibility).
  • Make sure everything works. Broken links and unexpected downtime received some of the lowest marks.
  • Watch your reputation and your affiliations. A company’s standing in the real world impacts the credibility of its website.

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For examples of good landing pages, visit CoolHomePages.com. You’ll see thumbnails of dozens of websites in a variety of categories. Every site is rated so you can see which designs are good or bad.

Keep in mind your main objectives: a professional look, without clutter, that’s easy to navigate.

By Amanda MacArthur

Research Director & Managing Editor

Amanda is responsible for all the articles you read on the Mequoda Daily portal and every email newsletter delivered to your inbox from us. She is also our in-house social media expert and would love to chat with you over on @Mequoda. She has worked with Mequoda for almost a decade, helping to evolve the Mequoda Method through research, testing and developing new best practices in digital publishing, editorial strategy, email marketing and audience development. Amanda is a co-author of our four digital publishing handbooks.

Co-authored handbooks:

Contact Amanda:

Contact Amanda via email at amanda (at) mequoda (dot) com, @amaaanda, LinkedIn, and Google+.

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