Don Nicholas, CEO of Mequoda and Lead Consultant, has guided the development of more than 110 successful niche media websites including Consumer Reports, HR Daily Advisor, Investing Daily, Johns Hopkins Health Alerts, Knitting Daily, Program on Negotiation at Harvard Law School and Vida Y Salud. He is an expert in new business development, digital publishing and Internet marketing. His team’s Mequoda Method books, reports and posts were downloaded more than 850,000 times last year. This year more than 100 publishing executives will complete his quarterly Internet Marketing Intensive where they will learn his comprehensive system for digital publishing and marketing.
Laura Pittman, COO of Mequoda, is responsible for modeling, budgeting, reporting and analyzing data for Gold Member Clients, working directly with them to help them understand the impact of the Mequoda System on their own businesses. Laura is formally trained as an accountant, and is an expert in computer modeling, reporting and business analysis, and is a specialist in project management, fulfillment system reporting and direct marketing. Laura teaches business analysis and modeling at Mequoda events.
Chief Content Officer
Ed Coburn, CCO of Mequoda and Lead Consultant, is a veteran operator in the field of specialized information services and niche media, with extensive operating experience with both B2B and B2C markets. Previously he was Publishing Director at Harvard Medical School’s consumer health media group, co-founder and Managing Director of Circadian Information, Group Publisher at Cutter Information Corp., and a marketing manager at Cahners Publishing Company. So he has deep, first-hand knowledge of product development, marketing, editorial, publishing technology, organizational development, developing and working with strong brands, and the broad range of other issues publishers face in operating their businesses. As Chief Content Officer and Lead Consultant for Mequoda, Ed is responsible for shaping and implementing Mequoda’s corporate strategy as well as working with Mequoda clients to develop and implement the Mequoda Method.
Aimee Graeber is Mequoda’s CTO and Lead Architect. She manages all system consulting, design, development, maintenance, training and support for clients. She sets and oversees the implementation of Mequoda System Best Practices for all hosted systems. Aimee and her team also work with Mequoda Gold Member Clients to set and oversee the implementation of Mequoda System Best Practices for all systems hosted in the Haven Nexus Data Center. Aimee also works with clients who build and manage their own systems. She instructs Mequoda courses on website architecture.
As Mequoda’s Systems Director, Nancy Horan works with clients in the Mequoda Software Services group to help manage, design, build and deliver best practice Mequoda Online Marketing Systems. She is also responsible for Mequoda’s entire website and its role as a flagship site demonstrating Mequoda best practices to visitors. She is well versed in Mequoda best practices, WordPress, WhatCounts email management software and additional software components that complete a Mequoda System.
Julie Ottomano, Operations Manager for Mequoda, serves as the liaison between Gold Member staff and Mequoda staff. She sets up meetings, coordinating schedules and travel arrangements while acting as point of contact for directing Gold Member’s questions appropriately.
As Mequoda’s Analytics Manager, Norann Oleson is responsible for preparing and updating the Mequoda proprietary Audience Development Analytics Suite for Gold Member clients. In this capacity, she performs research, creates reports, analyzes results and helps drive traffic for clients. This makes Norann a master of data and analytics for dozens of business and consumer publishers, with an understanding of more comparable data than any single-company analyst. Norann holds a Google Analytics Individual Certification.
As Lead Copywriter of Mequoda, Mary Van Doren is responsible for developing marketing copy and design for clients and previously worked as Senior Creative Director for Elsevier Business Intelligence. Mary directly tutors clients in SEO content marketing. She has more than three decades of experience in the field in both marketing and journalism.
Amanda MacArthur is responsible for all the articles you read on our blog and every email newsletter delivered to your inbox from us. She is also our in-house social media expert and would love to chat with you over on @Mequoda. She has worked with Mequoda for almost a decade, helping to evolve the Mequoda Method through research, testing and developing new best practices in digital publishing, editorial strategy, email marketing and audience development. Amanda is a co-author of our four digital publishing handbooks and has taught several of the webinars that you’ll find in Mequoda Pro.
Designs the basic framework of a system and all the core elements needed for the system to operate optimally. This includes creating site structure task flows and determining design components, while maintaining high-level information architecture best practices. The Systems Architect also facilitates changes to websites while proposing solutions for a top-notch user experience.
Creates website designs with the user’s interactive experience in mind. Responsibilities include HTML and visual design prototyping, interface design and usability life-cycle engineering ensuring Mequoda Systems represent the most positive user experience.
Expert in website usability. Responsibilities include preparation, execution and analyzing results of usability testing. Usability Specialists also perform audits of websites to decipher how appealing and user-friendly they are and provide recommendations for improvements.
Responsibilities include writing code for program design and implementation, focused on Google-friendly websites, WordPress systems and dynamic PHP web pages.
Performs keyword research used to build and maintain an organization’s keyword universe. This includes managing the Google Visibility Report (GVR) and the Google Visibility Index (GVI).
This individual is familiar with SEO, public relations and social media as it relates to the audience development effort. He or she understands how to use the GVI and keyword universe to identify potential posts, freemiums and other infinity information products used to meet the information needs of existing readers and bringing new visitors to the site while converting them into the community.
Performs outreach to websites and blogs to further the organization’s brand while informing its publics on pertinent news and data.
Creates video content for Mequoda while educating Gold Member clients on developing and incorporating video into their overall online media strategies.
Works directly with Mequoda clients to train their staff in best practices and strategies for social media. This is done one-on-one or in a group setting.
Maintains benchmark editions of our Key Metric Dashboard, Google Visibility Report, Email Performance Report, Mequoda Business Models and other Excel based tools. Tracks performance for Mequoda Systems and helps clients forecast the impact of new business practices.
Creates keyword-rich, search-engine-optimized, rapid conversion landing pages, sales letter landing pages and other written components for Mequoda’s Gold Member Clients.
Assists and supports live-hosted clients with questions pertaining to Haven Nexus CXMS, WhatCounts, OpenX and other Mequoda best practice software. Responsibilities include software training, issue resolution and research for new functionality requests. Responsibilities include software training, issue resolution and research for new functionality requests.
Responsibilities include testing the Haven Nexus CXMS before launch and when new functionalities are added to make sure everything functions properly. Additional tests are performed on back-end data to make sure it’s updated properly. Additional tests are performed on back-end data to make sure it’s updated properly.
Handle server maintenance, network, devices, operating system and application infrastructure components to create a stable environment for Gold Member Clients. The Haven Nexus Data Center Manager duties are outsourced to Rackspace.
Acts as the client liaison between WhatCounts to deliver ASP solutions and fix website bugs. Other responsibilities include staying current with account information and new features.
Provides consultation on getting emails delivered to the recipients’ inbox and the process of switching to WhatCounts while launching a new site. Other duties include consultation on ramp-up plans and the process of getting dedicated IPs white-listed.
Handles questions and support related to PayPal inquiries.